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C
Question: (Last edited: Friday, 6 February 2026, 11:42 AM)Can I get help if I have problems accessing or searching the EBSCO Discovery Database? | ||||
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| Answer: Contact the information specialist on your campus or email informationcentre@ngi.ac.za | ||||
Question: (Last edited: Tuesday, 30 September 2025, 1:32 PM)Can we purchase books from the library, or can the library buy books for us? | ||||
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| Answer: Information centres don’t sell any books. Information centres only keep a copy of the student’s prescribed textbook. | ||||
D
Question: (Last edited: Tuesday, 30 September 2025, 1:32 PM)Do we pay to use the computers? | ||||
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| Answer: If you are an enrolled student, you will have access to the computers in the information centres. | ||||
Question: (Last edited: Tuesday, 30 September 2025, 1:32 PM)Do you have a platform where I can sell my used books? | ||||
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| Answer: NGI doesn’t have a platform for selling second-hand books | ||||
H
Question: (Last edited: Friday, 6 February 2026, 11:44 AM)How can I access my prescribed Ebooks? | ||||
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| Answer: You will find a list of eBooks in the e-library under eBooks or go to the front page of the EDS. | ||||
Question: (Last edited: Friday, 6 February 2026, 11:45 AM)How can I correct my mistakes after receiving a plagiarism report? | ||||
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| Answer: Contact studentsupport@ngi.ac.za for assistance. | ||||
Question: (Last edited: Tuesday, 30 September 2025, 1:32 PM)How do I connect to NGI WiFi? | ||||
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| Answer: Ask the information specialist on your campus for the password | ||||
Question: (Last edited: Tuesday, 30 September 2025, 1:32 PM)How do I pay for printing? | ||||
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| Answer: The information centre is a cashless environment, and all payments are made with a YOCO machine | ||||
Question: (Last edited: Friday, 6 February 2026, 11:47 AM)How do I renew my books? | ||||
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| Answer: Books can be renewed online at informationcentre@ngi.ac.za or in the physical library space. | ||||